Privacy Policy

1. Our Commitment to Your Privacy
At Manuela, we believe that jewelry is an expression of trust. We are committed to protecting the privacy of every visitor and customer who engages with our brand. This policy is designed to be transparent about how we collect, use, and safeguard your information, ensuring a secure and personalized shopping experience as you select your everyday essentials.

2. Information We Collect and Its Source
When you browse our website, register for an account, or complete a purchase, we collect necessary personal data, including your name, contact number, email address, and shipping details. To provide a seamless experience, we also use cookie technology to automatically record information such as your IP address, browser type, and on-site browsing behavior. Please be assured that all credit card payments are processed directly by encrypted third-party providers (such as Stripe or PayPal); our website does not store your full financial records.

3. How We Use Data for Your Experience
The core purpose of collecting your data is to fulfill our service promises to you. This includes processing transactions, arranging logistics (such as SF Express), sending order updates, and managing after-sales warranty requests. Additionally, with your consent, we may share news of new arrivals and exclusive promotions via email or SMS. We also analyze anonymous data to optimize our website interface, ensuring our community of professionals can find the perfect pieces for their wardrobe in the shortest time possible. 

4. Third-Party Partnerships and Advertising
To maintain efficient operations, we share necessary information with reliable partners, such as logistics companies for delivery and payment processors for secure transactions. Furthermore, we collaborate with platforms like Meta (Facebook/Instagram) and Google for precision marketing. Through tracking technologies, we can show you more relevant product recommendations based on your interests, avoiding unnecessary ad clutter. We never sell your personal information to unrelated third parties.

5. Your Rights and Choices
You maintain absolute control over your personal data. You may log in to your account at any time to update your information or contact our Customer Service team to request access to, correction of, or deletion of your profile. If you wish to stop receiving marketing communications, simply click the "Unsubscribe" link at the bottom of any email, and we will respect your decision immediately.

6. Data Security and International Transfers
We employ industry-standard SSL encryption technology to protect the security of data during transmission. As we serve a global audience, your information may be processed and stored on servers located outside your home country. We ensure that all cross-border transfers comply with relevant legal regulations and maintain the same high level of security protection.

7. Policy Updates and Contact Information
As regulations and our services evolve, we may update this policy periodically. We recommend checking this page regularly for the latest information. If you have any questions regarding our privacy practices, please feel free to reach out to our Privacy Officer at cs@manueladudiamant.com.